Privacy Policy


Effective Date: 04.12.24

Last Reviewed: 09.23.23


In this Privacy Policy (“Policy”), PERCEEV (“we”, “our”, “us”) a California corporation,  describes the personal information that we collect from visitors to and users of our websites (“Sites”), our blogs, our mobile Apps (“Applications”), and our online products and services (collectively, “Services”) and how we collect, use, and share personal information in the course of our business activities.

If, during the Services, we collect your personal information on behalf of a third party, such as one of our customers who is an event organizer OR official timing company through which you register for the event (“our Client”/”Client”), this will be brought to your attention at the time you provide your personal information. The information collected on behalf of the third party may include: name, gender, city, bib number, type of event, age group, email address or club name. This Policy does not cover our Clients’ use of your personal information outside of our Services. We are not responsible for the privacy practices of our Clients, as such we encourage you to read their respective privacy statements. 

We will only collect, use, and share your personal information where we are satisfied that we have an appropriate legal basis to do so. The information below summarizes the sources from which that information was collected, the types and categories of personal information we collect, how we use and share the personal information, and the legal basis for our use of such personal information.


PERCEEV collects your Information from the following sources, but not limited to:

  1. We collect information you provide to us when you request, purchase products, or services for us
  2. We collect information through a variety of technologies, such as cookies, Flash cookies, pixels, tags, software development kits, application program interfaces, including when you visit our sites and applications or use our applications on third-party sites or platforms using one or more devices, whether or not you are logged in or registered. 
  3. We collect information using analytics tools, including when you visit our sites and applications or use our applications on third-party sites or platforms.
  4. When you use a 3rd party service “timing company” that allows the collection of data from an RFID transponder and/or Bluetooth technology to obtain the data of each participant.
  5. When you opt-in to partake in a competition, game, promotional offer, survey, on our Sites or the Mobile Apps.
  6. When you are on a forum or chat service or contact us in any form and ask questions relating to any of our Services or during customer support inquiries.


We may have collected the following categories of personal information:

  1. Registration information you provide when you create an account, enter a promotion, or link your profile on a third-party site or platform with your registration account, such as your first name and surname, user media profile, facial recognition, country of residence, gender, date of birth, email address, username, and password;
  2. Customer Records: username, password, club group, or participation in specific events
  3. Protected Classification Characteristics: height, weight, gender, gender identity, country/national origin
  4. Internet or other similar network activity: websites visits, including where you came in from, login details, pages you visited, duration of your visit, geographic 
  5. Information you provide in public forums on our sites and applications, such as your public posts;
  6. Information sent either one-to-one or within a limited group using our message, chat, post, or similar functionality, where we are permitted by applicable law to collect this information;
  7. Information we obtain from a third party, such as a site or platform provider, about use of our applications on third-party platforms or devices;
  8. Location information, including precise or approximate location information provided by a mobile or other device interacting with one of our sites, applications, or physical properties (including through beacon technologies), or associated with your IP address or other online or device identifier, where we are permitted by law to process this information;
  9. Activity information about your use, and the use by any person(s) you authorize through your account of our sites and applications, such as the content you view or post, how often you use our services, and your preferences;
  10. Usage, viewing, technical, and device data when you visit our sites, use our applications on third-party sites or platforms, or open emails we send, or connect with our wireless Internet access services and other similar technologies, including your browser or device type, unique device identifier, and IP address;
  11. Still or video images captured by cameras or readers on or around events that use our technology at physical locations, and/or the links you click. 
  12. Technical data collected includes your browser type and operating system, device data, your Internet Protocol (“IP”) address, and your unique ID, which is given to each visitor, and expiration date of the ID
  13. Geolocation: precise geolocation is collected when users opt-in to this feature in our Services


The Information we collect is used to: 

  1. Provide you with the experiences, products, and services you request, view, engage with, or purchase;
  2. Improve website or app performance;
  3. Provide a better user experience which will include personalization of content catered to you through your history of usage of Perceev’s Services;
  4. To create new products and services based on feedback and usage history;
  5. Monitor and improve our Services and Mobile App; we run analytics and statistics to make the solution better.
  6. Provide you with targeted advertising based on your activity on our sites and applications and on third-party sites and applications;
  7. Communicate with you using the Services, Mobile app or platform:
    1. To receive “Athlete Notifications” when you track the participant on the app. You will also automatically receive event notifications as well as participant notification. 
    2. Technical support or customer service; 
    3. Notification and resolution of potential service outage. 
  8. Remember you and your personal history for easier access to Mobile Apps or websites, as well as safety to protect against fraud;
  9. Improve location based service for tracking and optimization;
  10. Send out marketing newsletters; 

For reporting and other uses of anonymized data; anonymized data (also known as de-identified information or aggregated non-personal data) is not personal information. Anonymized or de-identified data may be used as follows:

  • To Compile analytics and statistics on app or service performance, crashes, errors and bugs to help app or services be more efficient or run smoother; 
  • Provide analytics and statistics for marketing purposes, such as: number of downloads, the average number of sessions on the app or services during a live event, duration on the app per session, most page visited, most watch person.


Our legal basis for using this data includes: 

  1. Your consent, performance of a contract so you can create and manage your account, our legitimate interests which include to improve our Sites and Services, to better engage with you, prevent fraud, and secure our Sites, and to comply with a legal obligation (to keep information we are required to keep).


We may disclose your personal information to a third party for a business purpose. We may share your personal information with the following categories of third parties:

  1. Identifiers: Clients, marketing service providers, data hosting solutions.
  2. Customer Records: Clients, marketing service providers, data hosting solutions.
  3. Protected Classification Characteristics: Clients, marketing service providers, data hosting solutions.
  4. Internet or other similar network activity: Analytics and business intelligence vendors; marketing service providers, data hosting solutions.
  5. When you direct us to share your personal information with third-party sites or platforms, such as social networking sites.
  6. When we work with service providers performing services on our behalf; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law;
  7. When we share your personal information with third parties in connection with the sale of a business, to enforce our Terms of Use or rules, to ensure the safety and security of our guests and third parties, to protect our rights and property and the rights and property of our guests and third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law.
  8. Geolocation: Clients, data hosting solutions, marketing service providers.
  9. Sensitive Personal Information: Clients, data hosting solutions.
  10. Please note that, except as otherwise stated above, once we share your personal information with another company in the above circumstances, the information received by the other company is controlled by that company and becomes subject to its privacy practices.

In addition to the third parties described above, PERCEEV may also disclose your personal information as follows:

  1. if PERCEEV is required by law or in an emergency to pass on your personal data to public authorities; or
  2. if a reorganization or a transfer of business ownership takes place at PERCEEV as a result PERCEEV is required to furnish personal data to new management or organization.


PERCEEV will generally retain information about you for so long as we have a legal or business purpose for it or a legal requirement to maintain it.  The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you are a client with us or keep using our services) and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise;
  • Whether there is a legal or ethical obligation to which we are subject (for example, certain laws require us to keep records for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).


If you share your data via third-party websites or apps, that data is made available to those third parties. PERCEEV’s privacy policy does not apply to websites or apps of third parties, also PERCEEV’s  policy does not apply if PERCEEV has placed a hyperlink to that other website on its Websites or in its Apps. 

NOTE: If you have a security-related concern please contact us immediately at [email protected].


While no method of transmitting or storing data is completely secure, we continually monitor our systems and use all commercially reasonable methods to keep personal information securely in our files and systems. With current technology, however, we cannot guarantee the security of your data from all possible attacks or intrusions on our servers or guarantee the security of your data as it travels over the Internet. Thus, you hereby release Perceev from liability for any such possible attacks or intrusions that might compromise the security of your personal data.


Data Transfer

Perceev is based in the United States. This means that your personal data may be transferred and stored in the United States or other countries for the purposes described in this Privacy Policy. 


You may have specific rights regarding your personal information.  This section describes those rights and explains how to exercise them.  You can review, correct or update most of your personal data by logging into your account, PERCEEV’s website for event creation and management, and/or PERCEEV’S Mobile App.  You can request PERCEEV to also change or remove the data by submitting an email to: [email protected]. PERCEEV may be required by law to keep certain personal data and PERCEEV cannot remove or update that personal data at your request. Please bear in mind that, after we update or remove your data at your request, that data may be present in our backups for some time until those backups are also deleted. You may also have the right to object to the processing of your data, request restriction of the processing of your data, request a transfer of your data or withdraw consent to use your data. If you wish to exercise these rights, please email us at [email protected].

PERCEEV sometimes processes personal data at the instruction of its customers. PERCEEV has no control over the personal data processed by PERCEEV’s customers themselves. PERCEEV therefore cannot change any competition results and other data on the website of an event in which you have taken part. You may contact the organizer of the event with a request to inspect, update or correct such data.​


California residents and residents of other states may have certain rights in connection with the personal information we collect about you, many of which are subject to exceptions under applicable law:

The right to access and disclosure. 

You may have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

The right to deletion. 

You may have the right to request that we delete the personal information we have collected from you.

Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide our Services to you. If you ask us to delete it, you may no longer be able to access or use our Services.

The right to correct.

You may have the right to request that Perceev correct any inaccurate personal information we may hold about you.  We will use commercially reasonable efforts to correct inaccurate personal information, taking into account the nature of the personal information and the purpose for our processing. To the extent the information is controlled by one of our customers, we will direct you to our customer to exercise those rights as appropriate.

How to exercise your rights.

California residents and those in other states with similar rights may exercise their privacy rights by submitting your request to support Submit Request , or by contacting us at 1-800-552-7678.

For security purposes, we may need to verify your identity – in part by requesting certain information from you — when you request to exercise your privacy rights. For instance, you may need to provide your name and email address. To request that we provide you with the specific pieces of personal information we have from you or to delete personal information we have collected from you, we may also need to ask you for additional information to verify your identity.

Once we have verified your identity) we will respond to your request as appropriate.

If we are unable to complete your requests fully, we will provide you with additional information about the reasons that we could not comply with your request.

​Sales and Sharing of Personal Information

We do not sell personal information, including within the preceding twelve (12) months.

We do not share personal information for cross-context behavioral advertising , including within the preceding twelve (12) months.

The right to nondiscrimination. 

We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise your rights.

Authorized Agents

You may also designate an agent to make requests to exercise your rights on your behalf . We will take steps to verify both (1) the identity of the person seeking to exercise their rights as listed above and (2) that your agent has been authorized to make a request on your behalf by providing us with a copy of a signed written authorization or a copy of a power of attorney.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use cookies to collect and keep a record of your information so we can better interact with you, and to improve our websites and services. 

You yourself can decide whether you wish to accept cookies or whether you want your browser to notify you when a cookie is installed. You can also remove cookies installed from your computer, tablet or smartphone at any time.


Our Services are not intended for children under 13 years of age.

Perceev is not intended to be used by children under the age of 13. Perceev does not knowingly collect or store personally identifiable information from children under the age of 13.

Persons under the age of 13 are not permitted to create accounts unless their parent has consented in accordance with applicable law. If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will delete the information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us at [email protected] 


If you have any questions regarding this privacy policy, please contact PERCEEV. 

Our contact:

Name: Perceev

Address: 300 108A #423 Carlsbad Village Dr, Carlsbad, CA 92008

℅: Privacy Policy

Email address: [email protected] 

The name “PERCEEV” as used in this Privacy policy means the entire PERCEEV corporation.

PERCEEV has several platforms, websites and trade names. This Policy governs every visit and every use of PERCEEV’s platforms, Sites and Apps.


This Policy may be amended at any time. The most recent Policy can be found at We recommend that you take note of the Policy on the Sites or via the Apps before entering any new personal data.

If you have questions about our privacy practices or this Policy, please contact us at [email protected] or contact us at 

If contacting us does not resolve your complaint, you have more options. Residents in the European Union (EU), European Economic Area (EEA), and Switzerland may also have the right to lodge a complaint with their relevant data protection authority.  You may also contact our data privacy manager at [email protected]